Help & Support

Frequently Asked Questions

We have lots of ways you can pay your invoices

Pay by Debit or Credit Card

Vassell’s accept payment using several methods, on the phone, by post checks and back transfer. Whichever way you pay, you’ll need to have your Customer Reference Number to hand.

Login to your account and goto Manage Payment Card

At the moment at Vassell’s we don’t take payments through PayPal.

Pay by Online Banking

Yes, Vassell’s accept bank transfer from your account to ours. Payments take between three and four working days to reach us.

Pay us
You need your Customer Reference Number handy. That’s what we’ll use to match your payment with your account.

Go to your online banking.
Use your Customer Reference Number as the reference.
Give them our details:
Account number: 03256723
Sort Code: 20-62-69

Pay by Post

Vassell’s accept cheque because we can’t take cash. Payments take approximately five working days to reach us. Please allow extra time for busy periods I,e public Holidays, which can hold up the post.

Pay Us By Cheque
Write a cheque for your bill amount.

Make it payable to us:
Vassell’s Commercial Ltd.
Put your Customer Reference Number on the back.
Get your payment slip from your on line account.
Send your cheque and payment to our head office Thames Innovation Centre Varidion Way

Pay by Direct Debit

Yes, you can set one up online, or just give us a call Vassell’s friendly staff will be more then happy to help.

Set up Direct Debit
Please insure that you are the card holder, I,e Authorised person.
First, make sure you have everything you need:
Your bank sort code and account number.
Pick the date you’d like to pay every month, between the 1st-28th.

Copyright © 2018 Vassell's Commercial and Domestic Engineers Ltd (08898944) Thames Innovation Centre, 2 Veridion Way, Veridion Park, DA18 4AL VAT Number: 168 1443 02